At https://skinzmarket.com/, a platform operated by Skinsitt Limited, with a registered number HE 447533, registered at Louki Akrita, 2, 6^th floor, Flat/Office 41, 1100, Nicosia, Cyprus, we endeavour to provide our customers with a seamless and satisfying experience. We recognize that there are times when you may need to cancel your order. Consequently, we have implemented the following cancellation policy:

Eligibility for Cancellation:

1.1. Only unfulfilled or undelivered orders are eligible for cancellation.

1.2 If your order has already been processed and shipped, cancellation is no longer possible. Please refer to our Refund Policy for further assistance in such cases.

Process for Cancelling an Order:

2.1 To rescind an order, please contact our customer support team as soon as feasible through the channels designated on our website.

2.2. Include the order number and any other pertinent information required for identification and verification purposes.

2.3 Our customer service team will evaluate your inquiry and assist you as necessary.

2.4 Please be aware that cancellation requests submitted after the order has been fulfilled may be denied.

Non-Refundable Circumstances:

3.1 Due to the digital nature of CS:GO and DOTA 2 skins, all transactions are final, and we do not offer refunds or returns unless the skin is malfunctioning or undelivered.

If you believe you have received a defective or undelivered skin, please refer to our Refund Policy for additional instructions.

Communication and Notifications:

4.1. All communication regarding cancellation requests, refund processing, or any other related matters will be conducted via the contact information you provided during the order placement process.

You are responsible for ensuring that the provided contact information is accurate and up-to-date in order to receive any relevant notifications or updates.

This cancellation policy is subject to change without notice. We advise periodically reviewing this policy to remain informed of any updates or modifications. For additional information or clarification, please contact our customer service team.

We appreciate your selection of a Website and your cooperation and understanding regarding our cancellation policy.